FAQs

What is a Winter Season Pass?

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How do I purchase a Winter Season Pass?

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What are the options for the Winter Pass this year?

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Are there any specific days or times when my Winter Season Pass cannot be used?

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Can my Winter Season Pass be used at any location?

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How will I receive and redeem my Winter Season Pass after purchasing?

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What do I do if I didn’t receive my barcode after purchasing the Winter Season Pass online?

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Do I need to register my pass(es)?

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Can I buy the Main Event Winter Pass during a blackout period?

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What additional benefits come with the Premium Fall Pass?

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What can I use my Premium daily food and beverage discount on?

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What is the arcade add-on offer?

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How often can I use my Premium 15% off food and beverage discount?

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What happens if I misplace or lose my Winter Pass?

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What if I change my mind and I want a refund?

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What if I have billing questions?

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